Contact and account details

Full name, email address, phone number, street or delivery address, billing/shipping address and payment information (e.g. bank or card details). We collect these details when you create an account, join a wait‑list or order a delivery.

Delivery details

Pickup and drop‑off addresses, parcel description, receiver information, notes to riders and signatures. These details let us schedule deliveries and verify completion.

Location data

If you use our mobile app or request real‑time tracking, we collect GPS coordinates to plan routes and monitor deliveries in real time.

Usage and device information

IP address, device identifiers, browser type and usage logs when you use our website or app. This helps us secure and improve our platform.

Rider and partner data

Background information and identification necessary to onboard riders or logistics partners, such as bank verification numbers, identification details and vehicle documents.

Communications

Your correspondence with us (emails, chats, calls) and feedback. We may also record communications with riders for dispute resolution and training.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Service delivery

To process and fulfill delivery requests, match senders with riders, coordinate pickups and drop-offs, and provide real-time tracking.

Account management

To create and manage your account, authenticate your identity, process payments, and maintain transaction history.

Communication

To send you order confirmations, delivery updates, promotional offers, and respond to your inquiries and support requests.

Platform improvement

To analyze usage patterns, improve our app and website, develop new features, and enhance user experience.

Safety and security

To verify rider credentials, prevent fraud, resolve disputes, and ensure the safety of all platform users.

Legal compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Service delivery

To process and fulfill delivery requests, match senders with riders, coordinate pickups and drop-offs, and provide real-time tracking.

Account management

To create and manage your account, authenticate your identity, process payments, and maintain transaction history.

Communication

To send you order confirmations, delivery updates, promotional offers, and respond to your inquiries and support requests.

Platform improvement

To analyze usage patterns, improve our app and website, develop new features, and enhance user experience.

Safety and security

To verify rider credentials, prevent fraud, resolve disputes, and ensure the safety of all platform users.

Legal compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Service delivery

To process and fulfill delivery requests, match senders with riders, coordinate pickups and drop-offs, and provide real-time tracking.

Account management

To create and manage your account, authenticate your identity, process payments, and maintain transaction history.

Communication

To send you order confirmations, delivery updates, promotional offers, and respond to your inquiries and support requests.

Platform improvement

To analyze usage patterns, improve our app and website, develop new features, and enhance user experience.

Safety and security

To verify rider credentials, prevent fraud, resolve disputes, and ensure the safety of all platform users.

Legal compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Contact and account details

Full name, email address, phone number, street or delivery address, billing/shipping address and payment information (e.g. bank or card details). We collect these details when you create an account, join a wait‑list or order a delivery.

Delivery details

Pickup and drop‑off addresses, parcel description, receiver information, notes to riders and signatures. These details let us schedule deliveries and verify completion.

Location data

If you use our mobile app or request real‑time tracking, we collect GPS coordinates to plan routes and monitor deliveries in real time.

Usage and device information

IP address, device identifiers, browser type and usage logs when you use our website or app. This helps us secure and improve our platform.

Rider and partner data

Background information and identification necessary to onboard riders or logistics partners, such as bank verification numbers, identification details and vehicle documents.

Communications

Your correspondence with us (emails, chats, calls) and feedback. We may also record communications with riders for dispute resolution and training.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Service delivery

To process and fulfill delivery requests, match senders with riders, coordinate pickups and drop-offs, and provide real-time tracking.

Account management

To create and manage your account, authenticate your identity, process payments, and maintain transaction history.

Communication

To send you order confirmations, delivery updates, promotional offers, and respond to your inquiries and support requests.

Platform improvement

To analyze usage patterns, improve our app and website, develop new features, and enhance user experience.

Safety and security

To verify rider credentials, prevent fraud, resolve disputes, and ensure the safety of all platform users.

Legal compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Service delivery

To process and fulfill delivery requests, match senders with riders, coordinate pickups and drop-offs, and provide real-time tracking.

Account management

To create and manage your account, authenticate your identity, process payments, and maintain transaction history.

Communication

To send you order confirmations, delivery updates, promotional offers, and respond to your inquiries and support requests.

Platform improvement

To analyze usage patterns, improve our app and website, develop new features, and enhance user experience.

Safety and security

To verify rider credentials, prevent fraud, resolve disputes, and ensure the safety of all platform users.

Legal compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Service delivery

To process and fulfill delivery requests, match senders with riders, coordinate pickups and drop-offs, and provide real-time tracking.

Account management

To create and manage your account, authenticate your identity, process payments, and maintain transaction history.

Communication

To send you order confirmations, delivery updates, promotional offers, and respond to your inquiries and support requests.

Platform improvement

To analyze usage patterns, improve our app and website, develop new features, and enhance user experience.

Safety and security

To verify rider credentials, prevent fraud, resolve disputes, and ensure the safety of all platform users.

Legal compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Contact and account details

Full name, email address, phone number, street or delivery address, billing/shipping address and payment information (e.g. bank or card details). We collect these details when you create an account, join a wait‑list or order a delivery.

Delivery details

Pickup and drop‑off addresses, parcel description, receiver information, notes to riders and signatures. These details let us schedule deliveries and verify completion.

Location data

If you use our mobile app or request real‑time tracking, we collect GPS coordinates to plan routes and monitor deliveries in real time.

Usage and device information

IP address, device identifiers, browser type and usage logs when you use our website or app. This helps us secure and improve our platform.

Rider and partner data

Background information and identification necessary to onboard riders or logistics partners, such as bank verification numbers, identification details and vehicle documents.

Communications

Your correspondence with us (emails, chats, calls) and feedback. We may also record communications with riders for dispute resolution and training.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.

Service delivery

To process and fulfill delivery requests, match senders with riders, coordinate pickups and drop-offs, and provide real-time tracking.

Account management

To create and manage your account, authenticate your identity, process payments, and maintain transaction history.

Communication

To send you order confirmations, delivery updates, promotional offers, and respond to your inquiries and support requests.

Platform improvement

To analyze usage patterns, improve our app and website, develop new features, and enhance user experience.

Safety and security

To verify rider credentials, prevent fraud, resolve disputes, and ensure the safety of all platform users.

Legal compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not knowingly collect personal information from children under 18 years of age and our services are not directed at children. If we learn that we have inadvertently collected a child's personal data without appropriate consent, we will delete it.